Confused tips on how to get vaccinated in the event you’re 70+? Right here’s what it’s good to know


COLORADO SPRINGS, Colo. (KKTV) – Now that vaccines are rolling out across the country–many people have called us asking how they can get one.

And now we have some answers.

There are more than 56,000 people 70 and older here in El Paso County–any of them unvaccinated.

“There’s no way to directly schedule these things. You have to sit at home,” Dale Campbell said. “So here I am on four portals and not knowing where I’m going to get contacted.”

Colorado Springs resident Dale Campbell, like many people, says the process of signing up to get vaccinated can be confusing. His age puts him in “Group 1B” which means he can get the vaccine. His only issue was he didn’t know if what he was doing would guarantee one.

“It’s very confusing about who’s on first what’s on second type of a situation,” Campbell said. “And if somebody else can get help out of this, that’s what I hope hapens.”

After days of waiting, Campbell did get a shot (and said the process was much easier). But we’ve been getting dozens of calls a day from people 70 and older asking questions like his. So we took them to the El Paso County health department .

“We do know that people are confused and that’s why we’ve tried to make this process as easy as possible,” Lisa Powell, the emergency preparedness and response program manager for El Paso County said.

Here’s what we found out:

If you are eligible for the vaccine, click here to go to the state’s website, then click “list of providers.”

Scroll down to El Paso County and choose from the options listed on the page to get on a waitlist.

If you’re not tech-savvy: providers have phone numbers you can call. For example: Matthews-Vu is launching a hotline tomorrow for people to ask questions.

“Our main idea behind creating the COVID phone line is to reduce those barriers for those patients who don’t have the connectivity and aren’t as tech savvy and unable to get on,” Kaweah Vines, the director of vaccine management at Matthews-Vu said.

The county says its okay to be on multiple waiting lists because you are ultimately going to get one vaccine. Still, when it comes to getting your Pfizer or Moderna shot, persistence and patience go a long way.

“Just know that our partners will reach out to schedule appointments as soon as they have one available. It could take a couple of weeks for a person to get from the waitlist to a vaccine. But we are working that process as quickly as possible,” Powell added.

Below are phone numbers you can call if you prefer to talk to someone:

You can call the Matthews-Vu hotlines starting Friday at (719) 474-7380.

Coloradans 70+ who prefer to talk to someone on the phone may also call COHELP at (303) 389-1687 or (877) 462-2911.

You do not have to be a patient at an office to get the vaccine. Not all offices can tell you where you are in line for the vaccine, but the will let you know when one is ready.

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